Privacy policy
Legal Information
Privacy and Data Protection
Last Updated: October 03, 2026
At Scrub Mate, operated by ESTREEN LLC, we respect your privacy and are committed to handling your personal information responsibly and transparently. This Privacy Policy explains how we collect, use, share, and protect information when you visit tryscrubmate.com, purchase our cleaning products, contact customer support, or otherwise interact with our services.
1. Information We Collect
Depending on how you interact with our store, we may collect the following information:
- Name and contact information, including email address and phone number.
- Billing and shipping addresses.
- Order history, purchases, and transaction information.
- Payment-related information handled by our payment service providers.
- Device information, IP address, browser information, and website activity.
- Customer service requests, messages, and other communications you send us.
- Marketing preferences where applicable.
2. How We Use Your Information
We may use personal information to:
- Process, confirm, and fulfill orders.
- Arrange shipping and provide delivery updates.
- Process payments, returns, and refunds.
- Respond to customer support requests.
- Improve our website, products, and shopping experience.
- Help prevent unauthorized transactions and fraudulent activity.
- Send promotional communications where permitted.
- Comply with applicable legal and regulatory requirements.
3. Payment Information
Scrub Mate uses Stripe for payment processing. Payment information is processed through the applicable secure payment services and is subject to the payment provider’s privacy and security practices. Scrub Mate does not intentionally store complete credit or debit card numbers on its website servers.
4. Sharing Your Information
We may share information with service providers necessary to operate our business, including , Stripe, shipping carriers, fulfillment providers, customer support services, and analytics or marketing partners where applicable.
We may also disclose information where required by law or reasonably necessary to protect customers, investigate suspected fraud, or enforce our legal rights.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website features, remember preferences, understand visitor activity, improve website performance, and provide relevant marketing where permitted.
You may be able to manage cookie preferences using your browser settings or the privacy controls available on our website.
6. International Data Processing
Because we serve customers in the United States and United Kingdom, personal information may be processed by service providers located in other countries. Where required, we take appropriate steps to ensure that personal information is processed in accordance with applicable privacy laws.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
8. Your Privacy Rights
Depending on your location and applicable laws, you may have rights to request access to, correction of, or deletion of certain personal information. You may also have rights to object to or restrict certain processing activities or request information about how your personal data is used.To make a privacy-related request, please contact our customer support team.
9. Information Security
We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, disclosure, or misuse.However, no method of electronic transmission or storage can be guaranteed completely secure.
10. Children’s Privacy
Our website is not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our services, practices, or legal requirements. Any updated version will be published on this page with a revised date.
12. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
Scrub Mate — ESTREEN LLC
Address: 5830 E 2nd St, Casper, WY 82609, United States
Phone: +1 (307) 288-7273
Email:support@tryscrubmate.com