Last Updated: October 03, 2026
Welcome to Scrub Mate, operated by ESTREEN LLC. These Terms of Service apply to your use of tryscrubmate.com and purchases made through our online store.
By browsing our website or placing an order, you agree to these Terms and the policies referenced on our website, subject to your applicable statutory consumer rights.
1. Online Store
Scrub Mate offers home-cleaning tools, accessories, and related household cleaning products through its online store.
You agree to use our website for lawful purposes and to provide accurate information when placing an order.
2. Product Information
We make reasonable efforts to describe our products accurately, including product features, materials, photographs, prices, and availability.
Product colors, packaging, or appearance may vary slightly due to photography, lighting, screen settings, or product updates.
Customers should review the supplied product instructions before use.
3. Product Use and Care
Cleaning tools should be used according to their intended purpose and applicable instructions.
Customers should consider surface compatibility and any manufacturer-provided care instructions before using brushes, squeegees, cleaning sheets, or other cleaning accessories.
We recommend testing cleaning tools or products on a small, inconspicuous area when surface compatibility is uncertain.
4. Prices and Availability
Unless otherwise stated, prices displayed on our website are in U.S. Dollars (USD).
Product prices, promotions, and availability may change. The applicable order amount and payment currency will be displayed at checkout.
5. Orders
Submitting an order does not guarantee acceptance.
We may decline or cancel an order for reasonable reasons, including payment verification problems, suspected fraud, product unavailability, or genuine pricing errors.
If an order is cancelled after payment has been collected, the applicable amount will be refunded to the original payment method.
6. Payment
Scrub Mate uses Stripe to process payments.
Customers are responsible for providing accurate billing and payment information. Further details are available in our Payment Policy.
7. Shipping and Delivery
We currently ship to the United States and United Kingdom.
Free standard shipping is provided for eligible orders to these destinations.
Orders generally require 1–2 business days for processing, followed by an estimated 5–10 business days in transit.
Please review our Shipping Policy for full delivery information.
8. Returns, Refunds, and Cancellations
Returns, refunds, exchanges, and cancellation requests are handled according to our Return & Refund Policy and applicable consumer protection laws.
Eligible returns may be requested within 30 days of delivery.
9. Intellectual Property
Unless otherwise stated, original Scrub Mate branding, website text, graphics, photographs, and other protected materials may be subject to intellectual property rights.
You may not reproduce or commercially exploit protected content without appropriate authorization.
10. Prohibited Uses
You may not use our website to engage in unlawful or fraudulent activity, interfere with website security, transmit malicious software, misuse payment systems, or infringe the rights of others.
11. Third-Party Services
Our website may use third-party services for ecommerce functionality, payment processing, shipping, analytics, and customer support.
Those services may be subject to their own terms and privacy policies.
12. Limitation of Liability
To the extent permitted by applicable law, Scrub Mate will not be responsible for indirect or consequential losses arising from the use of our website or products where such liability may lawfully be limited.
Nothing in these Terms limits or excludes liability or consumer rights that cannot legally be excluded or restricted.
13. Changes to These Terms
We may update these Terms periodically to reflect changes to our services, business operations, or legal requirements.
Updated terms will be posted on this page with a revised date.
14. Contact Information
Scrub Mate — ESTREEN LLC
Address: 5830 E 2nd St, Casper, WY 82609, United States
Phone: +1 (307) 288-7273
Email: support@tryscrubmate.com